Welcome to MWI's new website!
For EXISTING customers please, re-register and we will activate your account, ASAP. Once your account is activated you will receive an email letting you know that you can now shop online
For NEW customers in order for your account to be activated you must email or fax over your Sales Tax I.D. Once we receive your Sales Tax I.D, we will approve your account and you will get an email letting you know that your account has been activated.
Don't forget to sign up for our weekly deals at the bottom of our page.
Damaged or missing product must be reported within 2 business days of receipt of order in writing. After 2 business days, a restocking fee of 25% may be levied.
MWI must be notified within 30 days of order receipt for any other request to return merchandise, whether manufacturer defect or any other reason. The return must be accompanied by written RMA (Return Merchandise Authorization) number issued by MWI. To obtain a RMA number contact the salesperson via email or by phone at 1-888-694-6453. MWI will not accept any return merchandise without an authorized RMA.
If the buyer does not receive a written RMA and returns merchandise no credit will be issued. MWI will not accept any verbal request to return merchandise.
No credit card, check or bank refunds will be issued, items may be exchanged or a credit will be issued on next purchase.
A MWI authorized RMA will be accompanied by a call tag to return product.
Items must be received by MWI in good, resaleable condition. The merchandise returned must be in the original packaging and free of all buyer's marking and tags. Items not received in good, resaleable condition will not be credited.
Upon receipt of RMA document: